Terms & Conditions

These Terms govern your use of the CNAesthetic Academy Aesthetic Passport (the "Service"). The Service is provided by Wats and Co (ABN 58 630 117 645), trading as CNAesthetic Academy, Australia ("we", "us"). By creating an account or continuing to use the Service, you agree to these Terms and are contracting with Wats and Co.

1. What the Service is

The Service is a private digital record and organisational tool for people considering or receiving aesthetic treatments. CNAesthetic Academy Aesthetic Passport is an organisational and educational tool. It does not provide medical diagnosis, treatment recommendations or medical advice. Cosmetic procedures should only be considered following consultation with an appropriately qualified and registered health practitioner. We do not recommend, advertise or promote any prescription-only medicine or specific treatment.

2. Eligibility and your account

• You must be 18 or older.
• You must provide accurate information and keep it up to date.
• You are responsible for keeping your login details confidential and for activity under your account.

3. Acceptable use

You must not misuse the Service, including by:

• using it for any unlawful purpose or in breach of any law;
• fraud, impersonation or sending spam;
• uploading content that infringes anyone's intellectual property or privacy, including photos of other people without their consent;
• interfering with its security, introducing malware, probing for vulnerabilities, or scraping data;
• reverse engineering, reselling or redistributing the Service, or circumventing technical limits.

4. Intellectual property

We own the Service and all intellectual property in it, including software, content, documentation and the CNAesthetic Academy branding. We grant you a limited, non-exclusive, non-transferable licence to use the Service for your personal use. You keep ownership of the content you add; you grant us a limited licence to store and process it solely to provide the Service to you.

5. Payment

Full access costs a once-off payment of AU$39, displayed inclusive of any applicable GST. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax and refund mechanics are governed by Paddle's Buyer Terms. See also our Refund Policy.

6. Service availability

We work to keep the Service reliable, but we do not guarantee it will be uninterrupted, error-free or always available. We recommend you export your Passport regularly.

7. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded.

8. Liability

To the extent permitted by law, we exclude all implied warranties and are not liable for indirect or consequential loss (including loss of data or profit). Where our liability cannot be excluded but can be limited, it is limited to resupplying the Service or paying the cost of having it resupplied, and in any case to the amount you paid us in the previous 12 months. This does not limit liability for fraud, death or personal injury caused by our negligence.

9. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms, if payment is reversed or not made, if there is a security or fraud risk, or for repeated or serious breaches of our policies. You may close your account at any time in Settings. When your account ends, your data is deleted; you can export it beforehand.

10. General

These Terms are governed by the laws of Australia and the State or Territory in which Wats and Co is based, and you submit to the courts of that jurisdiction. We are not liable for delays caused by events beyond our reasonable control. You may not assign your account without our consent; we may assign these Terms in connection with a business sale or restructure. We may update these Terms and will notify you of material changes.

Contact

Wats and Co (ABN 58 630 117 645) trading as CNAesthetic Academy — support@cnaestheticacademy.com