Refund Policy

30-day money-back guarantee

If you're not satisfied with your Aesthetic Passport purchase for any reason, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or email us at support@cnaestheticacademy.com and we'll help.

Your rights under the Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For a major failure with the service, you are entitled to cancel and receive a refund for the unused portion, or compensation for its reduced value. You are also entitled to compensation for any other reasonably foreseeable loss or damage. This policy is in addition to, and does not limit, those rights — they apply even after the 30-day period.

See also Paddle's Refund Policy.

Wats and Co (ABN 58 630 117 645) trading as CNAesthetic Academy.